You're a work of art. Celebrate it.
Silent Disco was among my highlights of this year’s Automattic Grand Meetup. I had a fantastic time dancing to the sets of our talented colleagues. Coincidentally, I was also among the people who couldn’t sleep that night because of the very same Silent Disco. My room was on the 7th floor of the 8-story dome stretching […]
How do you know it? When chatting with clients, I often think I wrote a perfect summary of what they just said, ask “Is this what is happening?”, and get a “lol, no. you got it all wrong”. Well, at least I found out 5 minutes into talking to them rather than 50. In the world […]
“So you’re telling me you don’t apply a hair mask even just once per week? Are you too busy to do this or simply too lazy?” A few months ago I wrote that this is what hairdressers always say to me. Just as I expected, it happened again. It’s funny how for the person who […]
Show me
Your wounds
And I’ll show you mine
We’ll go down to the Ocean
In the sweetest embrace
Let the salty medicine
Wash them all inside out
Till it breaks
Us both open
We will weep
And bow
To the divine light
That will shine
Through the cracks
If we learn to open our hearts, anyone, including the people who drive us crazy, can be our teacher. Pema Chodron
Are you all right
Making those
Obnoxious faces
Shrieking cries
Ferocious insults
Hysteric roar
I don’t recall asking
You to come but since
You’re here already
Let’s sit down and
Have some chamomile
Tea together
I might as well try to
Learn something
From you
I got this question during my job interview at Automattic. This was years ago, but I still ask myself the same thing over and over again. Applying for a customer support position I knew empathy will make up a large part of my job, and it’s crucial to be able to exercise it in all […]
All the hairdressers I know cringe when they hear about my hair care routine. It’s rather non-existent: I wash my hair, apply a conditioner, brush it for 5 minutes, and that’s pretty much it. When it’s windy I might tie it up in a loose side braid so it doesn’t get all tangled up. I […]
Don’t expect much from a drowning man. He’s not going to offer you a candy bar or ask how your day was. He’s too busy not drowning. Seth Godin I come back to this post by Seth Godin at least once a week. It’s super short and takes less than a minute to read. Whenever […]
What’s the first thing you do when someone is sad or upset? My natural instinct was always to say sorry. Even if wasn’t the least responsible for the problem, I used to think saying sorry will express empathy and show people that I am on their side. One of the first things I learned working […]